Mini Synth is a simple web-based synthesizer that empowers Ugandan refugees to create music digitally. The app is part of a larger project that includes educational material and activities.
Youth Social Advocacy Team (YSAT), a Ugandan NGO, needed an educational activity that could improve young refugees (age 12-16) computer literacy using Galaxy S21 phones provided by Samsung.
We first started out doing some quantitative research on UNHCR and created a website with refugee' distribution to visualize their demographics. This revealed that they speak a diverse range of languages and come from a variety of cultural backgrounds.
After seeing these metrics, I conducted focus group interviews with 5 young individuals at YSAT remotely to find out their day-to-day lives. I primarily focused on 3 areas. From the responses of 5 refugees, it became clear that they faced challenges with limited internet access and had restricted time for structured computer learning.
Lastly, despite facing unstable internet, numerous chores, and limited learning resources, the refugees demonstrated a strong passion for music, often drumming and singing during their free time.
Based on the usability test and follow-up interviews, these were the most important design principles that I must stick to as I make the final design.
I want to ensure the design is effective and accessible, even in the face of language and cultural barriers.
Given that refugees have limited access to the internet, I want to ensure the product is user-friendly and accessible.
I want to ensure the design is easy to learn. I aim to make the learning experience enjoyable and engaging for them.
Inspired by their passion for music, we explored music-based solutions. Through comparative analysis, prioritization charts, and stakeholder ratings, we identified a solution that breaks language barriers and minimizes learning curves. Thus, we decided to create a simplified music composer.
Since I am not a music expert, I organized a brainstorming workshop with 10 musicians and my teammates. We started by generating feature ideas. Given the project's time constraints, we then used MoSCoW Analysis and open card sorting to find groups of quick and simple features. Here are the results.
I have directly jumped to the mid-fidelity mock-up. I quickly did the basic framing and explored the colors, homepage, and product page.
of the final participants said the mini-synth was easy to use. They also mentioned "I don't need to go to music class to create music".
of the final participants mentioned they would love to include this in their daily activities during leisure time.
created on the first day of launch. The number continues to rise during the first week of launch.
To ensure that refugees are improving their computer literacy and skills through our app, we should conduct a survey now (May 2023) and repeat it on May 2024 to compare the results. If the improvement is greater than 80%, we will consider the project a success.
Will refugees be able to actively use this during their leisure time? We will monitor daily active users on the backend to evaluate user engagement and retention rates.
Before this project, I had designed for students, managers, and workers. Designing for refugees was new to me. I learned to be sensitive with interview questions to avoid triggering bad memories and to ensure the design is universally accessible.
As this was a student project involving remote collaboration with partners, there were times when members faced personal chores and internet instability. As a leader, I learned to plan with flexibility to accommodate these unforeseen challenges.