Mini synth

Empowering refugees for music creation

Mini Synth is a simple web-based synthesizer that empowers Ugandan refugees to create music digitally. The app is part of a larger project that includes educational material and activities.

Time

May 2023 - June 2023

Tools

Github
Figma

My role

Lead designer
Feature Scoping
Research
Interaction Design
Visual Design
Prototyping

The challenge

Improved refugees' computer Literacy

Youth Social Advocacy Team (YSAT), a Ugandan NGO, needed an educational activity that could improve young refugees (age 12-16) computer literacy using Galaxy S21 phones provided by Samsung.

research summary

User research findings

1. a mixture of cultural
backgrounds

We first started out doing some quantitative research on UNHCR and created a website with refugee' distribution to visualize their demographics. This revealed that they speak a diverse range of languages and come from a variety of cultural backgrounds.

2. Limited access to time and learning resources

After seeing these metrics, I conducted focus group interviews with 5 young individuals at YSAT remotely to find out their day-to-day lives. I primarily focused on 3 areas. From the responses of 5 refugees, it became clear that they faced challenges with limited internet access and had restricted time for structured computer learning.

3. A passion for music

Lastly, despite facing unstable internet, numerous chores, and limited learning resources, the refugees demonstrated a strong passion for music, often drumming and singing during their free time.

Design guideline

Hence, it all boils down to three design guidelines

Based on the usability test and follow-up interviews, these were the most important design principles that I must stick to as I  make the final design.

linguistic inclusivity

I want to ensure the design is effective and accessible, even in the face of language and cultural barriers.

Accessible

Given that refugees have limited access to the internet, I want to ensure the product is user-friendly and accessible.

Minimal learning curves

I want to ensure the design is easy to learn. I aim to make the learning experience enjoyable and engaging for them.

Design

The solution that bridged different backgrounds

Inspired by their passion for music, we explored music-based solutions. Through comparative analysis, prioritization charts, and stakeholder ratings, we identified a solution that breaks language barriers and minimizes learning curves. Thus, we decided to create a simplified music composer.

Determining features through moSCoW Analysis and Card Sorting

Since I am not a music expert, I organized a brainstorming workshop with 10 musicians and my teammates. We started by generating feature ideas. Given the project's time constraints, we then used MoSCoW Analysis and open card sorting to find groups of quick and simple features. Here are the results.

Rapid design and explorations

I have directly jumped to the mid-fidelity mock-up. I quickly did the basic framing and explored the colors, homepage, and product page.

The final design

Introducing the mini-synth

Feature #3

Post-project

80%

of the final participants said the mini-synth was easy to use. They also mentioned "I don't need to go to music class to create music".

87%

of the final participants mentioned they would love to include this in their daily activities during leisure time.

500+ clicks

created on the first day of launch. The number continues to rise during the first week of launch.

What next

Surveys

To ensure that refugees are improving their computer literacy and skills through our app, we should conduct a survey now (May 2023) and repeat it on May 2024 to compare the results. If the improvement is greater than 80%, we will consider the project a success.

DAU

Will refugees be able to actively use this during their leisure time? We will monitor daily active users on the backend to evaluate user engagement and retention rates.

What I learned

01

Inclusiveness and accessibility

Before this project, I had designed for students, managers, and workers. Designing for refugees was new to me. I learned to be sensitive with interview questions to avoid triggering bad memories and to ensure the design is universally accessible.

02

Lead with radical compassion

As this was a student project involving remote collaboration with partners, there were times when members faced personal chores and internet instability. As a leader, I learned to plan with flexibility to accommodate these unforeseen challenges.